{"id":850,"date":"2020-08-26T18:07:27","date_gmt":"2020-08-26T18:07:27","guid":{"rendered":"https:\/\/aerotechinc.wpengine.com\/?page_id=850"},"modified":"2024-12-10T12:13:25","modified_gmt":"2024-12-10T17:13:25","slug":"global-tech-support","status":"publish","type":"page","link":"https:\/\/www.aerotech.com\/global-tech-support\/","title":{"rendered":"Global Tech Support"},"content":{"rendered":"
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Global technical support means we\u2019re here \u2013 and there \u2013 when you need us.<\/h1>\n

Whether you need resources or repairs, our Global Technical Support team is ready to provide remote and on-site help.<\/p>\n\n

\n Log In To GTS Portal<\/a>\n <\/div>\n \n <\/div>\n
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\"Background<\/div>\n \n
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Looking For Software Downloads & Activation?<\/h3> <\/div>\n\n
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Software Downloads<\/h4>

Browse and download software packages.<\/p>\n

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Software Activation<\/h4>

Validate your license to activate the software.<\/p>\n

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Manuals & Help Files<\/h4>

Access manuals and help files for our products.<\/p>\n

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Go To Software Downloads & Activation<\/a><\/div>\n <\/div>\n \n <\/div>\n<\/section>
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Remote & Field Service<\/h2>

Our support team is standing by to provide the help you need, when you need it. Connect with us over the phone, desktop-to-desktop or in person.<\/p>\n\n Request Support<\/a>\n <\/div>\n <\/div>\n

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Prefer In-Person Training Sessions?<\/span><\/h4>\n

We want you to get the most out of our motion controllers \u2013 and we value your time. That\u2019s why our training sessions are tailored to your needs. From basic to advanced and in-person to remote, we\u2019ll craft a controller training session that fits your team.<\/p>\n

SCHEDULE TRAINING<\/a><\/\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>

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Repair & Return<\/h2>

We offer complete repair\u00a0services for all of our products<\/a>\u00a0and respond to repair and return requests within 24 hours.<\/p>\n\n Submit Return\/repair request<\/a>\n <\/div>\n <\/div>\n

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Aerotech products are warranted to be free from harmful defects caused by faulty materials or workmanship for a minimum of one year from date of shipment. Please review warranty details before submitting a repair or return claim.<\/p>\n

Download Product Warranty (English)<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>

\n \"Background
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Need spare parts, repairs or technical support?<\/h2>
\n CONTACT TECHNICAL SUPPORT<\/a>\n <\/div>\n \n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-flexible-content.php","meta":{"_acf_changed":false,"content-type":"","_searchwp_excluded":"","footnotes":""},"class_list":["post-850","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGlobal Tech Support – Aerotech US<\/title>\n<meta name=\"description\" content=\"Whether you need resources or repairs, our Global Technical Support team is ready to provide remote and on-site help. 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